I will add also something called "chargeback" in bank which is offered by mastercard,visa etc. But buyer also must go to bank, bank must contact with card provider which Envato use to support transaction - and with this option, user have from 90 - 365 days to make it. Of course client must give arguments to get refund, with whom the seller does not have to agree. In this case, you can make claim in each type companies like mastercard, visa, etc. accusing the buyer for extortion.
But as You probably know, it's long paper work
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