Thursday, January 28, 2016

[SERIOUS] Problem with mp3 tags (our buyers suffer from it)

All tags should remain as I've seen them on preview files I downloaded. This isn't a tag issue. I think it relates to how the site was coded. It uses and the HTML 5 download attribute and this is probably what's happening:

  • If you left click a regular hyperlink, the browser just opens the file and doesn't prompt you to save. The download attribute makes it so that a left click saves the file without trying to open it. HOWEVER, you still have to right click to tell it where to save or it goes to your default download folder. That takes us to the next point relating to why the file is called "preview" if you left click...

  • You can set a variable so that when you're prompted to save the file, it automatically gets renamed to a certain formatted name. This renaming takes place when you right click to save. Envato set this up so that it will automatically prompt you to save the file with the following naming convention: "item ID_author's name_ title of song.mp3". That's what @fortepianoman saw. Since most people probably do right click so they can set the download location, normally, this isn't a problem. But it is a problem if they left click because the name replacement doesn't get triggered.

Why was this done? Probably to automate the process of adding the item ID to the file name and create a consistent downloaded file title format. They would have assumed most people knows to right click when saving a file. Honestly, I think probably 80% of the people right click, if not more than 80%. While they could tell you to name your file "author's name_song title.mp3" before your upload, they can't give you the item ID before the song is uploaded. So, it's automated to replace the file name with the naming convention once the item ID is generated and a download request is made. That way, they don't need to do it manually for every file. But, instead of leaving your original file name, it appears to have been replaced with the generic name of "preview.mp3" when placed in your song's folder.That was also probably automated during the upload. Therefore, if you do not use right click, the request to rename the song with the item ID, etc, doesn't happen and the person just gets a file named "preview.mp3". Why? Perhaps that's because if they can't rely on the uploader to use a suggested naming convention, they would rather have it be something generic that they can control in the event that the person requesting the download doesn't use right click. If you added tags, they are there, but have no effect.

Now - I'm not a coder and didn't program this site. But, I know a little about a few things and I looked at the code. So, everything I just said could be wrong. It's just a somewhat educated guess while trying to be helpful. If someone is a coder and can explain this better, please do.



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